TERMS OF SERVICE

These terms of service govern the sale of goods offered on the website Ka la CC

Ka la CC has the headquarters in Mexico City, México. 

 

1) PRODUCT INFORMATION

All products available are described in detail on the related website page. We always try to describe and present, as accurately as possible, the items and their characteristics through photographs and details. We have a policy of continuous development of our products in order to offer what we consider the best product at the right price, which is why we reserve the right to modify at any time without notice, products specifications, pricings, packagings and any associated services. Before ordering, we invite you to check carefully products’ details. We do our best to provide the best images and descriptions, but unfortunately we cannot guarantee that colors and details in the images on the website are 100% accurate. Small differences may occur due to Internet browsers or monitors used: images can be resized to fit the screen or because of photographic techniques employed.

 

Kala.cc processes all orders in Mexican Pesos ($). While the content of your cart is displayed in your currency, you will checkout in Mexican Pesos ($) at the most current exchange rate.
The amount of the fee shall be paid at the time of order. The payments accepted are Paypal or Credit Card (Visa, Mastercard, American Express). The customer must verify with the bank that the card issuer has enabled online shopping, and made sure to enter all details correctly and have the password of the safety circuits Verified by Visa and SecurCode by Mastercad, depending on the case. Use a credit card to shop online is practical and safe method. The site is committed to maintaining the security of information relating to both credit card or personal details. All sensitive data is encrypted during transmission using SSL (Secure Sockets Layer) adopted worldwide as the safest. All data are then stored on secure servers and away from possible Internet connections. Remains the Customer’s responsibility to verify that your browser is compatible with SSL technology, to complete the order.
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4) RETURNS

  •  Returns are allowed only if Ka la CC receives them within 30 days from order delivery date.
  • The return label lasts 5 days from issuing date. In order to respect the time limit allowed for the returns, the Customer has to proceed with the shipment as soon as he receives it.
  • We provide prepaid DHL return labels worldwide on all orders. Refunds are issued at the net of a return fee to cover return shipping costs.
  •  Products must be returned adequately protected, in condition for resale: new, unworn and unwashed. Items must be without any scuffs, scratches, stains or hair and with all tags on. All returns must include the original receipt.
  • Refund will be issued within 30 days from the date of the delivery of the returned product(s). Refunds are issued on the same payment method used for the purchase. In case Customer did not follow the instructions of return, refund is issued at the net of eventual duties, taxes, additional postage fee.
  • We will charge processing fees to unauthorised returns or returns containing unauthorised product(s).
  • In case of BUNDLE, it is necessary to return the whole pack of products for refund.

 

  • Trademarks, logos and other distinguishing marks of any kind on this website belong to their respective owners.
  • It is forbidden to use trade marks, logos and other distinctive signs-including reproduction on other websites by unauthorized third parties.
  • The contents of the Site (texts, graphics, images and animations) are protected by copyright.
For technical issues and/or administrative assistance, please contact our Customer service: contacto@ka-la.cc.
Note: you cannot order any products through this email address.